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How can these businesses keep running? Storing and distributing documents isn’t exactly the most technically challenging product to build. I’m not in the field though so I’m absolutely certain I’m missing a lot of the nuances here. Can you shed some light on why you think nobody new comes along to our compete these folks?
Thanks so much for the explanation. As they say, when a measure becomes a target it stops being a good measure.
Relevant XKCD for good measure.