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Which model is it? As far as I’m aware all the Unifi APs need the controller for config. It doesn’t need to stay running unless you want a couple features for large deployments but you do need to run it to set things up initially. The Air Max / uisp lines are the ones with web based config.
Ah, ok. The Unifi stuff is a bit weird like that. I recommend installing the controller on a computer if you continue to have issues. You don’t have to run it all the time, just use it for config and then turning it off is fine. It’ll give you way more information and control over exactly how the AP is set up.